Throughout my 16 year career, I’ve made my mark by leading transformative experience design efforts. I’ve guided teams in reimagining their customer journey, ensuring every interaction is meaningful and aligned with user needs. I am passionate about using design thinking to create products and services that not only resonate with users but also fuel business growth and success.

My skill set spans Experience Design (XD), Product Management, Customer Experience (CX), Service Design (SD), and User Experience (UX). I’m also certified in cutting-edge technologies like artificial intelligence (AI), machine learning (ML), and Salesforce—tools that I leverage to push the boundaries of digital innovation.